Frequently asked questions
Returning to the store?
Return to the store:
Non-Receipt Returns: Merchandise returned without an original sales receipt will be exchanged the same day for in store merchandise of the current retail price of the item(s) being returned.
Within 30 days: The original method of payment will be refunded in full.
After 30 days or a Gift Return: A merchandise credit will be issued for the price paid.
What payment methods do you accept?
Karma Connection accepts the following forms of payment: Visa, MasterCard, American Express, Discover, PayPal*, Karma Connection Gift Cards
What if my product is damaged or defective?
If you receive a damaged or defective item, please call us at (725) 777-3463 and we will help you exchange or return the item.